I ordered 2 couches for my 2 great danes. The first order was great and I recommended this company to other owners.
I ultimately had to order 2 new couches for my danes as 1 of them over time did chew a hole in the one and the other flattened it a bit so I wanted to replace them for the exact same beds. I ordered by clicking on my acct and order the same product again. The mattress option did not pop up as it did the first order so I put it in the comments that I wanted the exact same as before. They were received and the mattress that were sent had a very small amount of filling and the top of the couch wouldn't stand up but lay on the floor.
So I contacted mammoth and they told me I received the filling not the mattress as before. I re-iterated that I specifically made a notation to send the same mattress etc as before. They weren't going to rectify the situation so they sent "at an extra charge to me" the mattress I should have received to begin with.
The beds are still not the same as the initial ones. I will not order from them again or suggest their company to anyone.
Review about: Mammoth Outlet Pet Bed.
Reason of review: Bad quality.
Monetary Loss: $400.
Preferred solution: 2 new couch beds for my danes - exact ones I ordered the 1st time .